Average Revenue Per User (ARPU) measures the average revenue generated per user or account over a specific period. It provides insight into the revenue contribution of each user, helping businesses understand the value of their customer base and make informed decisions about pricing, marketing, and product development.
How to Calculate ARPU
ARPU is calculated by dividing the total revenue for a period by the number of active users during that period.
Formula
Examples
1. Basic Example: A company generates $100,000 in revenue in a month with 1,000 active users. The ARPU is:
\begin{align}ARPU &= \frac{100,000}{1,000} \cr&= 100 \text{ USD}\end{align}
2. Tiered Pricing Example: A company generates $200,000 in revenue with 2,500 active users in a quarter. The ARPU is:
\begin{align}ARPU &= \frac{200,000}{2,500} \cr&= 80 \text{ USD}\end{align}
Key Considerations
- Revenue Streams: Ensure ARPU calculations include only recurring revenue to maintain accuracy in subscription models.
- Customer Segmentation: Calculating ARPU by customer segment can reveal which groups are most valuable.